FAQ's

What are your storefront hours?

Tuesday - Saturday: 10:30 - 5

Sunday - Monday: Closed

If I can't make it in by 5, can you stay open later for me?

Absolutely! Just call us at 469-612-3205 and we would be happy to stay open later!

What if I can't find my receipt?

No problem! We can look up your purchase by your name or the item number.

Do you have gift cards?

Yes! You can purchase a gift card HERE, which you can email to the recipient. Or just stop by the store for a physical gift card & envelope.

How do I send a gift card to someone if I am purchasing it on your website?

When you purchase the gift card, you will receive an email containing the gift card separately from your order confirmation email. You would then forward the gift card to the recipient, along with your message to them.

Do you have gift receipts?

Yes! Just let us know whenever you need one & we can't print one off for you!

How do sizes run?

Sizing is true to size for most items. If not, we will specify on each product description.

Do you carry plus sizes?

We don't carry plus sizes, but do carry a lot of flowy styles that run a size up, kimonos, & cardigans that work for lots of body types. We do our best to specify items that run flowy in the product descriptions.

Do you carry petite/xs sizes?

We don't, but we do carry some junior brands, which run smaller. We do our best to specify items that run small in the descriptions.

Do you carry gift items?

Yes! We carry candles, diffusers, keychains, wallets, bath bombs, jewelry, etc.

Can I pick up my order if I'm a local customer?

Yes. Orders placed with "local pickup" will be fulfilled same-day, unless the store is closed. If that is the case, the order will be fulfilled the following morning we are open.

Will sold-out items be re-stocked?

Possibly! Send us an email or DM us if you really want something that sold out. If we get enough inquiries, we will try to re-stock!

How should I wash my items?

Our clothing vendors are generally very good about putting accurate washing instructions on the tag inside each style. However, it's always good to use your best judgement. For the majority of styles, we recommend washing in cold water and hanging or laying flat to dry. We recommend 100% cotton items (besides denim) should be washed in cold water and never be put in the dryer, regardless of what the tag inside says.

Other questions?

Feel free to email us at nikniksboutique@gmail.com